Overview

REVENUE MANAGER JOB DESCRIPTION

* Qualified applicant will need to implement revenue management strategies and processes in order to optimize and maximize its revenue for the B&B and Hotel properties and vacation rentals.

* Implement revenue management operations, procedures and best practices

* Identify new revenue opportunities

* Provide daily, weekly and monthly reporting

* Optimize and expand distribution partnerships

* Act as overall business development consultant for the general manager/owner

* Build and maintain strong working relationships with levels of staff and owners

* Embed a revenue management culture

* Reports to General Manager/Owner

Core Job Responsibilities & Duties

* Oversee revenue management and distribution strategy of the company and manage day to day yield operations

* Daily pick-up analysis, strategy adjustments and reporting

* Perform competitive benchmark studies and follow market trends

* Create and maintain a 13 month rolling demand calendar

* Create and develop pricing strategies in conjunction with the individuality of each condo or unit type

* Provide weekly dynamic forecast of expected results, variances and budget comparisons

* Manage and oversee strategy for all 3rd party distribution

* Responsible for assessing, analyzing and pricing group business strategies

* Analyze overall monthly condo performance and provide summary report with recommendations to improve long term strategies

* Ensure all related systems are configured correctly, validated and working to full capacity

* Oversee and audit the standards and operations of the reservations department

* Ensure website booking process is maintained up-to-date and functional

* Ensure reservation personnel is fully competent in the use of all systems as needed and/or required

* Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points.

* Conduct quarterly property performance review and develop strategic and tactical action

* Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts

* Evaluate performance of distribution partners and contracted rates

* Reduce the cost of distribution by finding new less expensive means of delivering business

* Prepare outline for and support the annual revenue budget process

* Advise and coach other departments as needed about area trends

* Any other reasonable requests made by management

Personality

* Strong sense of need for achievement of goals and success

* Sound ability and knowledge to develop standards of operations and strategic processes

* Good analytical and numeric skills for fast data crunching

* Ability to work under own initiative in a highly pressured environment

* Good listening skills and the ability to anticipate business needs

* Able to develop relationships with 3rd parties

* Capacity to read situation, understand environments and respond accordingly

* Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact

* Ability to work across all levels and functions of revenue management under own initiative in a highly pressured environment

* Well-developed interpersonal, adaptive influencing and supervisory management skills

* Mentality of client service and taking responsibility beyond direct duties

* High level of motivation, determination and commitment

Experience & Qualifications

* A minimum of 2 years Revenue Management experience with vacation rental

* Strong written, verbal and communication skills

* Strong background in Microsoft Excel

* Knowledgeable of vacation rental management technology

 

Tagged as: revenue manager